Questions

FREQUENTLY ASKED QUESTIONS

With duct cleaning FAQ, we aim to clear off any confusions and queries that you might have.

We know sometimes you just want a quick answer. That’s why we created this helpful FAQ section for you below!

1HOW TO PROTECT YOURSELF AND OTHERS FROM CORONAVIRUS (COVID-19) AT HOME?

Duct cleaning can help to prevent you from COVID-19, regularly get your air ducts cleaned, can delicate to prevent the mold, germs and harmful bacterias build in your heating system and ultimately went into your body and cause diseases as well.

2SHOULD I NEED TO HAVE MY DUCTS CLEANED IF MY HOUSE IS NEW OR GET A REDECORATION?

Absolutely, the answer is YES. Construction debris is one of the most common types of contamination that we find in air duct systems. During construction, the ductwork is wide open and the air handler is often run without a filter.Those little debris, such as pieces of plaster, wood, dust, insects, insulation as well as other materials, could make their way into your system and are accumulated during the time of dustwork. The only way to thoroughly remove all of these pollutants from your air duct systems is to choose professional cleaning to clean the entire system at one time.

3WHY SHOULD I GET THE ENTIRE SYSTEM CLEANED AT ONE TIME?

Divine Ducts cleans the whole system for you, including all vent registers, return air ducts, ductworks, as well as furnace coils, air filter, air handler-motor and fans. By cleaning the entire system, you could avoid all dirt and debris from areas that weren’t cleaned blowing back into areas that were cleaned as soon as you turn on your heating or cooling system. Many other duct cleaning companies will only clean vents at a time, or won’t clean the units, and the vents end up getting recontaminated because the whole system was not cleaned at one time.

4WHY SHOULD I GET MY AIR DUCTS CLEANED?

We describe duct cleaning as an essential investment to your not only in your health, but in the health of your heating and cooling system.

Here are some benefits for having your duct cleaned:

  • Helps relieve symptoms of allergies, Asthma, and other respiratory ailments.
  • Remove dirt, animal hair, dander, and pollen.
  • Reduces the cost of heating and cooling by increasing HVAC efficiency.
  • Reduces household dust by up to 85%. Dirty ducts contribute to indoor pollution by releasing dust and mold spores into the air.
5HOW LONG DOES IT TAKE TO PERFORM AN AIR DUCT CLEANING?

In general, our air duct cleaning services takes 2.5-4 hours to complete. However, the amount of time it takes to clean a HVAC system depends on the size of home, the number of vents/grills/registers and the extent of contamination. Any company that cleans your home in a short period of time is probably not doing a proper job.

6HOW OFTEN IS IT NECESSARY TO HAVE MY HVAC DUCT/SYSTEM CLEAN?

We recommend having your HVAC system cleaned every 2-3 years. Once the HVAC duct/system is thoroughly cleaned by our certified technicians, it should remain clean for 3-7years. Frequency of cleaning depends on several factors includes:

  • Pets in the house.
  • Home renovation/ remodeling.
  • Living near busy road.
  • Smokers in the household.

We are perhaps the only company in the business who don’t want you to call us back too soon. When we clean something we make sure that it stays clean for a long time without troubling you in the near future.

7WHAT’S INCLUDED IN DUCT CLEANING SERVICES? HOW DOES IT WORK?

Our duct cleaning services includes cleaning all vent registers, ductworks, return air duct, air handler-motor, fan, air filter and finishing by applying tea tree oil based compound to sanitize your HVAC system.

8HOW MUCH DOES IT COST?

At Divine Duct Cleaning, the cost is determined by the number of vents in your house and the type of service you require. We provide free, no-obligation firm pricing quote for residential duct cleaning over the phone after a few questions asked. Feel free to call us on +1 416-838-0980 for a free quotation.

9ARE THERE ANY HIDDEN COST?

We offer straight forward pricing so you get to know the price before any work is done, there will be no hidden cost nor extra charges. And trust us, we don’t like surprises any more than you do!

10HOW DO I PAY?

For duct cleaning bookings, payment can be made by Cash, Cheque and Credit Card. Please note that 1% surcharge applies on credit card payment.

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